Privacy Policy
This page describes how MyTvSignal collects, uses, and protects your personal information, and the terms that apply when you buy from us.
Information We Collect
When you place an order, we collect the information needed to process it, such as your name, email address, billing address, shipping address, and phone number if you provide one. Payment information is processed securely by our payment provider; we do not store your full credit card number. We may also collect basic technical information, such as your IP address and browser type, to operate the website and help prevent fraud.
How We Use Your Information
We use your information to process and deliver your orders, manage your digital subscriptions, respond to your questions, and meet our legal obligations.
Sharing Your Information
We do not sell your personal information to anyone. We share your information only with the service providers needed to run the store, such as payment processors and shipping carriers, and only to the extent needed to complete your order. We may also disclose information if required by law.
Cookies
Our website uses cookies to keep the store working, remember items in your cart, and understand how visitors use the site. You can control cookies through your browser settings.
Your Rights
You may ask to access or correct the personal information we hold about you, or to have it deleted where the law allows, by contacting us through our Contact page.
Terms of Service
By ordering from MyTvSignal, you agree to these terms.
About MyTvSignal
MyTvSignal is an online store based in Ontario, Canada. We sell TV streaming boxes (physical products) and digital subscriptions.
Pricing and Currency
All prices on this website are in US dollars (USD), unless otherwise stated. Applicable taxes are calculated at checkout. Prices may change without notice, but the price shown at checkout applies to your order.
Orders
We reserve the right to refuse or cancel any order, including if a product is unavailable or if we suspect fraud. If we cancel an order after payment, we will refund the amount paid for that order.
Digital Products and Subscriptions
Digital subscriptions and digital products are delivered electronically and are for your personal use. They may not be shared, resold, or redistributed. Access details are provided after purchase.
Returns and Warranty
All sales are final. Digital subscriptions and digital products have no returns or exchanges. Any physical item shipped is final sale. If the product you received is defective, it is covered under a 1-year manufacturer’s warranty, and it will be replaced.
Shipping
Shipping applies to physical products only. Digital subscriptions and digital products are delivered electronically and do not require shipping. Physical products ship free when the order total is over $100. Additional shipping charges may apply for Europe. Shipping to Europe can be accommodated — please contact us for shipping to Europe before ordering.
Limitation of Liability
To the maximum extent permitted by law, MyTvSignal’s liability for any claim related to a purchase is limited to the amount you paid for the product. We are not liable for indirect or consequential losses.
Governing Law
These terms are governed by the laws of Ontario and the laws of Canada applicable in Ontario.
Contact Us
If you have questions about this policy or these terms, please contact us through our Contact page.